Privacy Policy

Effective Date: 1st of May 2025

flagbox.io ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you use our feature flag management platform (“Service”). By using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Account Information When you sign up, we collect personal information such as: Name Email address Company name Billing and payment details (processed through third-party providers)
b. Usage Data We collect data about how you interact with our Service, including: Log data (IP address, browser type, timestamps) API calls and flag evaluation logs Feature flag usage patterns
c. Customer Data You may submit data to our platform (e.g., user attributes, environment configurations). We treat this data as confidential and process it solely on your behalf. d. Cookies and Tracking We use cookies and similar technologies to: Keep you logged in Remember preferences Analyze usage and improve performance You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with: Service Providers: For payment processing, cloud hosting, analytics, etc. Legal and Regulatory Authorities: If required by law or to protect rights and safety Business Transfers: In connection with a merger, acquisition, or sale of assets All third parties are bound by confidentiality and data protection agreements.

4. Data Retention

We retain your personal information for as long as necessary to: Provide the Service Comply with legal obligations Resolve disputes Enforce our agreements You may request data deletion at any time.

5. Data Security

We use industry-standard security practices to protect your information, including: Encryption (in transit and at rest) Access controls Regular security audits However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, contact us at privacy@flagbox.io.

7. International Data Transfers

If you are located outside the UK, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure adequate protections are in place.

8. Children’s Privacy

Our Service is not intended for use by individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the Service. Continued use of the Service after changes constitutes your acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at: privacy@flagbox.io